Privacy Policy

1. Information We Collect

We collect information you provide directly to us, such as when you create an account, make a purchase, subscribe to our newsletter, or contact us. This may include your name, email address, postal address, phone number, and payment information.

2. How We Use Your Information

We use the information we collect to:

• Process and fulfil your orders
• Communicate with you about your orders and account
• Send you marketing communications (with your consent)
• Improve our products and services
• Comply with legal obligations

3. Information Sharing

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share information with:

• Service providers who assist us in operating our business
• Payment processors to handle transactions
• Shipping companies to deliver your orders
• Legal authorities when required by law

4. Data Security

We implement appropriate security measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking

We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic, and understand where our visitors are coming from. You can control cookie settings through your browser preferences.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to correct inaccurate information
• The right to delete your personal information
• The right to restrict processing
• The right to data portability

7. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws.

8. Retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

9. Children's Privacy

Our services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us through our Contact page or email us directly.